Integrations

Connect CSRScape with the tools you use

CSRScape brings your contact center together in one platform, with integrations that connect customer conversations to your existing business systems.

Slack

Keep your team informed with notifications about new customer interactions delivered directly to Slack, so important activity never goes unnoticed.

Key capabilities

✓Real-time customer interaction notifications
✓Updates delivered to Slack channels
✓Improved team awareness and responsiveness

Self Storage Manager

Connect CSRScape with Self Storage Manager (SSM) to bring customer and storage information into your contact center, supporting more efficient enquiries and operations.

Key capabilities

✓Access to customer and storage information
✓Streamlined customer support workflows
✓Integrated payment handling

SiteLink

Integrate CSRScape with SiteLink to give your team access to customer and storage information, helping them manage enquiries, payments and everyday customer service.

Key capabilities

✓Access to customer and storage information
✓Support for customer enquiries
✓Integrated payment handling

Need a custom integration?

Every business operates differently. Alongside our supported integrations, we can explore connecting CSRScape with your existing systems to bring customer information and workflows together.