CSRScape Integrations

Extend the power of CSRScape in your call center with integrations to the platforms and tools you use today.

AWS Connect Integration

Performance Reporting
Bring data from your AWS Connect-hosted call center into CSRScape automatically, and have live, automated dashboards together in one place with your coaching and quality processes.

Vimeo Integration

Video Hosting
Deliver training videos to your agents to help them expand and enhance their skills. Use coaching action plans to assign training actions and track completion.

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