Less Cost. More Power.

CSRScape is cheaper than even one of the multiple systems it can replace.

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Per User Per Month
Excludes 10% GST (Australian Customers)
No setup fees
Scorecards & Analytics
Coaching System
Quality Management
Video Training
Unlimited locations
Unlimited lines of business
Unlimited data storage

Frequently Asked Questions

What does "no setup fees" mean?
CSRScape billing is based only on the number of user accounts you have. You can separate your data into as many business units, locations, lines of business, managers, supervisors, and agents as you need without any impact on your costs.

Are all features included?
Yes! You will always have access to all our available features - both today and in the future. There are no plan types or upgrade fees.
Who owns CSRScape?
CSRScape is owned and operated by 4thPortal - A software company based out of the Gold Coast in Australia. We've been operating since 2013.

Before CSRScape, we created business software that supported over 75,000 users from the world's leading brands at over 100 locations around the world from 2013-2018.
What does the roadmap look like for CSRScape?
We're actively developing CSRScape and typically release new updates every 1-2 weeks.

Check out our blog for our latest updates.

Does CSRScape have a free trial?
Yes! You can start using CSRScape free on a 30-day trial. You don't need to enter any credit card information to sign-up, so we would love for you to check it out.

You can invite other people to join your trial by adding them as users. There's no limit to the number of users you can invite, so you can all check it out as a team.

Don't just take our word for it.

Tried and tested by experienced contact center and BPO professionals.

Testimonial 01
— I really loved the comparative data feature for generating competition. The group coaching features are perfect for team huddles and acceleration coaching.
Testimonial 02
— The perfect tool for team leaders, managers, QAs and associates. It's simple, neat and just works. Well done!
Vanessa - QA Analyst
Testimonial 03
— CSRScape is great for contact centers to keep track of performance and do their daily tasks in a single app. It's simple to understand and easy to navigate.

Ready to get started?

Try us free for 30 days.
Get Started
  • Free 30-day trial
  • Unlimited users
  • No credit card