Simple, Affordable Pricing.

CSRScape brings all the performance management tools you need into a single platform - for one low price.

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Per User Per Month
Excludes 10% GST (Australian Customers)
No setup fees
Scorecards & Analytics
Coaching System
Quality Management
Video Training
Unlimited locations
Unlimited lines of business
Unlimited data storage

Frequently Asked Questions

What if my user count changes regularly?
We understand that your number of agents you have can change regularly with seasonal ramps and changes to your accounts. When paying monthly, you'll be charged at the end of the month for the number of user accounts you had that month. If you scale down, your costs will scale down as well.

To take advantage of the discount for annual payments, you can pay in advance for a fixed number of user accounts for the year. You'll then be charged at the monthly rate if you need additional user accounts temporarily. Please note that the annual payments are not refundable.
What does "no setup fees" mean?
CSRScape billing is based only on the number of user accounts you have. You can separate your data into as many business units, locations, lines of business, managers, supervisors, and agents as you need without any impact on your costs.

Are all features included?
Yes! You will always have access to all our available features - both today and in the future. There are no plan types or upgrade fees.
Who owns CSRScape?
CSRScape is owned and operated by 4thPortal - A software company based out of the Gold Coast in Australia. We've been operating since 2013.

Before CSRScape, we created business software that supported over 75,000 users from the world's leading brands at over 100 locations around the world from 2013-2018.
What does the roadmap look like for CSRScape?
We're actively developing CSRScape and typically release new updates every 1-2 weeks.

Some of the significant features we are working on include AWS Connect integration, advanced data and quality analytics, and recruitment management support. Check out our blog for the latest updates.

Does CSRScape have a free trial?
Yes! You can start using CSRScape free on a 30-day trial. You don't need to enter any credit card information to sign-up, so we would love for you to check it out.

You can invite other people to join your trial by adding them as users. There's no limit to the number of users you can invite, so you can all check it out as a team. Just get in touch to set up your free trial account.

Ready to get started?

Try us free for 30 days.
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